Last revised: July 2, 2019
Privacy Statement Summary
This Privacy Statement explains what information we gather about you, what we use that information for and to whom we give that information. It also sets out your rights in relation to your information and who you can contact for more information or queries. Click on the links below to take you to the more detailed sections of this statement:
- What does this privacy statement cover?
- What information do we collect?
- How we use information about you
- The legal grounds we use for processing personal information
- To whom we disclose your information
- Protection of your personal information
- How long do we keep your information?
- Your rights
- Right to complain
- Changes to this privacy statement
What does this privacy statement cover?
This Privacy Statement applies to Deloitte Legal Canada LLP with registered office address at Bay Adelaide East, 8 Adelaide Street West, Suite 200, Toronto ON M5H 0A9 (referred to below as “we”, “us,” and “our”). We are committed to protecting your privacy and handling your information in an open and transparent manner.
This Privacy Statement sets out how we will collect, handle, store and protect information about you when:
- Providing services to you or our clients,
- you use “our Website” or
- we perform any other activities that form part of the operation of this Website.
When we refer to “our Website” or “this Website” in this Privacy Statement we mean the specific website designated as “Deloitte Legal Canada LLP” in the upper right corner, which is also https://www2.deloitte.com/dt/en/pages/deloitte-legal.html. This Privacy Statement applies only to this Website.
In this Privacy Statement, your information is sometimes called “personal data” or “personal information”. We may also sometimes collectively refer to handling, collecting, protecting and storing your personal information as “processing” such personal information.
By using this Website you agree to the use of such personal information in accordance with this Privacy Statement.
What information do we collect?
We may collect personal information from you when you use this Website.
The personal information that we collect or obtain in such circumstances may include: your name; e-mail address; country of residence; employment and education details; your postings on any blogs, forums, wikis and any other social media applications that we provide; your IP address; your browser type and language; your access times; complaint details; details of how you like to interact with us and other similar information.
The personal information that we collect or obtain may include but is not limited to: your name; age; date of birth; gender; e-mail address; home address; country of residence; lifestyle and social circumstances (for example, your pastimes); details of how you use our products and services; details of how you like to interact with us and other similar information.
The personal information we collect may also include so-called ‘sensitive’ or ‘special categories’ of personal information, such as details about your dietary requirements (for example, where we provide you with lunch during a meeting).
The types of personal information and special categories of personal information that we collect may vary depending on the nature of the services that we provide to you or our clients, or how you use our Website. In some rare circumstances, we might also gather other special categories of personal information about you because you volunteer that data to us or we are required to gather that data as a result of legal requirements imposed on us.
Where we are provided with personal information about you by a client, we take steps to ensure that the client has complied with the privacy laws and regulations relevant to that information; this may include, for example, that the client has provided you with notice of the collection (and other matters) and has obtained any necessary consent for us to process that information as described in this Privacy Statement.
We understand the importance of protecting children's privacy. Our Website and services are not designed for, or intentionally targeted at, children. It is not our policy to intentionally collect or store information about children.
How we use information about you
Use of personal information collected via our Website
We will use your personal information to provide you or our client with services. As part of this, we may use your personal information in the course of correspondence relating to the services. Such correspondence may be with you, our clients, our service providers or competent authorities. We may also use your personal data to conduct due diligence checks relating to the services.
Because we provide a wide range of services to our clients, the way we use personal information in relation to our services also varies. For example, we might use personal data:
- in defending criminal tax prosecutions;
- in making voluntary disclosures to correct deficiencies in non-compliance;
- in appeals of civil penalty assessments, seizures and forfeitures; and
- in the prosecution and defense of civil claims.
Use of personal information for other activities that form part of the operation of our business
We may also use your personal data for the purposes of, or in connection with:
- applicable legal or regulatory requirements;
- requests and communications from competent authorities;
- client account opening and other administrative purposes;
- financial accounting, invoicing and risk analysis purposes;
- client relationship purposes, which may involve: (i) sending you thought leadership or details of our products and services that we think might be of interest to you; (ii) contacting you to receive feedback on services; (iii) contacting you for other market or research purposes; or (iv) managing our own customer relationship management processes;
- recruitment and business development purposes (for example testimonials from a client’s employees may be used as part of our recruitment and business development materials with that employee’s permission);
- services we receive from our professional advisors, such as lawyers, accountants and consultants;
- data analytics to better understand your digital interactions with us; and
- protecting our rights and those of our clients.
Use of personal information collected via our Website
In addition to the purposes connected to the operation of our business above, we may also use your personal data collected via our Website:
- to manage and improve our Website;
- to tailor the content of our Website to provide you with a more personalized experience and draw your attention to information about our products and services that may be of interest to you; and
- to manage and respond to any request you submit through our Website.
The legal grounds we use for processing personal information
We are required by law to set out in this Privacy Statement the legal grounds on which we rely in order to process your personal information.
We use your personal information for the purposes outlined above because of: (a) our legitimate interests in the effective delivery of our Website; (b) our legitimate interests in the effective and lawful operation of our Website so long as such interests are not outweighed by your interests; (c) the legal and regulatory obligations that we are subject to, such as keeping records for tax purposes or providing information to a public body or law enforcement agency.
To the extent that we process any sensitive personal information relating to you for any of the purposes outlined above, we will do so because either: (i) you have given us your explicit consent to process that data; (ii) the processing is necessary for the establishment, exercise or defense of legal claims or (iii) you have made the data manifestly public.
Where we are legally required to obtain your explicit consent to provide you with certain marketing materials, we will only provide you with such marketing materials where we have obtained such consent from you. If you do not want to continue receiving any marketing materials from us, you can click on the unsubscribe function in the communication or email firstname.lastname@example.org.
Who do we disclose your information to?
In connection with one or more of the purposes outlined in the “How we use information about you” section above, we may disclose details about you to other third parties that reasonably require access to personal information relating to you for one or more of the purposes outlined in the “How do we use information about you?” section above.
Our Website may host various blogs, forums, wikis and other social media applications that allow you to share content with other users (collectively “Social Media Applications”). Importantly, any personal information that you contribute to these Social Media Applications can be read, collected and used by other users of the Social Media Applications. We have little or no control over these other users and, therefore, we cannot guarantee that any information that you contribute to any Social Media Applications will be handled in accordance with this Privacy Statement.
Please note that some of the recipients of your personal information referenced above may be based in countries outside of Canada, whose laws may not provide the same level of data protection. In such cases, we will ensure that there are adequate safeguards in place to protect your personal information that comply with our legal obligations. The adequate safeguard might be a data transfer agreement with the recipient based on standard contractual clauses approved by the European Commission for transfers of personal information to third parties.
Further details of the transfers described above and the adequate safeguards used by us in respect of such transfers (including copies of relevant agreements) are also available by contacting us.
We may also need to disclose your personal information if required to do so by law, by a regulator or during legal proceedings.
We may share non-personal, de-identified and aggregated information with third parties for several purposes, including data analytics, research, submissions, thought leadership and promotional purposes.
Protection of your personal information
We use a range of physical, electronic and managerial measures to ensure that we keep your personal information secure, accurate and up to date. These measures include:
- education and training to relevant staff to ensure they are aware of our privacy obligations when handling personal information;
- administrative and technical controls to restrict access to personal information on a 'need to know' basis;
- technological security measures, including fire walls, encryption and anti-virus software and;
- physical security measures, such as staff security passes to access our premises.
Although we use appropriate security measures once we have received your personal information, the transmission of data over the internet (including by e-mail) is never completely secure. We endeavor to protect personal information, but we cannot guarantee the security of data transmitted to us or by us.
How long do we keep your information?
We will hold your personal data on our systems for the longest of the following periods: (i) as long as is necessary for the relevant activity or services; (ii) any retention period that is required by law or professional standards; (iii) the end of the period in which litigation or investigations might arise in respect of the services or (iv) as directed by our own internal retention policies or practices, the length of which may vary depending on the nature of the information that is held. Further, any copies of personal data stored in our electronic backups will be destroyed in accordance with that backup’s ordinary lifecycle.
You have various rights in relation to your personal data. In particular, you have a right to:
- obtain confirmation that we are processing your personal data and request a copy of the personal data we hold about you;
- ask that we update the personal data we hold about you, or correct such personal data that you think is incorrect or incomplete;
- ask that we delete personal data that we hold about you, or restrict the way in which we use such personal data;
- withdraw consent to our processing of your personal data (to the extent such processing is based on consent);
- the extent prescribed by applicable law, receive a copy of the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit such personal data to another party (to the extent the processing is based on consent or a contract); and
- object to our processing of your personal data.
To exercise any of your rights, or if you have any other questions about our use of your personal data, please contact us.
You may also contact us if you wish to make a complaint to us relating to your privacy.
Right to complain
If you are unhappy with the way we have handled your personal information or any privacy query or request that you have raised with us, you have a right to complain to the Data Protection Authority (“DPA”) in your jurisdiction. If you would like to be directed to the appropriate DPA, please contact us.
Changes to this privacy statement
We may modify or amend this Privacy Statement from time to time.
To let you know when we make changes to this Privacy Statement, we will amend the revision date at the top of this page. The new modified or amended privacy statement will apply from that revision date. Therefore, we encourage you to periodically review this Privacy Statement to be informed about how we are protecting your information.